Effective Date: October 1, 2025
Last Updated: October 1, 2025
At Step Tech Global, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or interact with our support team.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and other contact details you provide when contacting us or using our services.
- Technical Information: IP address, browser type, operating system, and usage data collected automatically through cookies and analytics tools.
- Service Data: Information related to projects, inquiries, or customer support interactions.
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our software and call centre services.
- Respond to inquiries, support requests, and business communications.
- Customize and enhance your user experience.
- Send important updates, promotional offers, or service-related notifications (you can opt out anytime).
- Maintain website security and ensure compliance with legal obligations.
3. How We Protect Your Information
We use appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, or disclosure. Our systems follow industry-standard security practices, and only authorized personnel have access to sensitive information.
4. Sharing of Information
We do not sell, rent, or trade your personal data.
We may share information only with:
- Trusted service providers assisting in operations (e.g., hosting, analytics, or communication tools).
- Legal authorities if required by law or to protect our rights and comply with regulations.
5. Cookies and Tracking
Our website may use cookies to improve functionality and analyze user behavior. You can disable cookies in your browser settings, but some parts of the website may not function properly without them.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for marketing communications.
- Request information about how your data is processed.
To exercise these rights, contact us at info@steptechglobal.tech.
8. Third-Party Links
Our website may contain links to third-party sites. Step Tech Global is not responsible for the privacy practices or content of these external websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Step Tech Global
📧 Email: info@steptechglobal.tech
🌐 Website: https://steptechglobal.tech