Effective Date: October 1, 2025
Last Updated: October 1, 2025

Welcome to Step Tech Global. By accessing or using our website, products, or services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our services.

If you do not agree to these Terms, please do not use our website or any of our services.

1. Overview

Step Tech Global provides software development, web and mobile app development, e-commerce, digital automation, and call centre solutions. These Terms govern your access to and use of all Step Tech Global platforms, services, and communications.

2. Use of Services

• You agree to use our services only for lawful purposes and in accordance with these Terms.
• You must not use our website or services to engage in any fraudulent, abusive, or harmful activity.
• Step Tech Global reserves the right to suspend or terminate services if any misuse or violation is detected.

3. Intellectual Property

• All content, designs, software, logos, and materials created or provided by Step Tech Global are the intellectual property of Step Tech Global unless otherwise agreed in writing.
• You may not copy, modify, or distribute any part of our content or deliverables without prior written permission.
• Custom software or projects developed for clients will follow ownership and licensing terms specified in the project agreement.

4. Client Responsibilities

Clients are responsible for:

• Providing accurate information required to deliver services.
• Ensuring timely feedback, approvals, and payments as agreed in the service contract.
• Maintaining confidentiality of any login credentials or access shared during a project.

5. Payments and Refunds

• Payment terms will be outlined in individual project or service agreements.
• Unless otherwise stated, payments are due according to the agreed schedule.
• Refunds are subject to the terms of the specific contract or at the discretion of Step Tech Global in exceptional cases.

6. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information exchanged during the course of the project.
Step Tech Global will not disclose any client data to third parties except as required by law or with client consent.

7. Limitation of Liability

Step Tech Global will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
We make no guarantees of uninterrupted or error-free operation, though we strive to provide the highest service quality.

8. Third-Party Services

Our services may integrate with third-party tools or APIs. Step Tech Global is not responsible for any issues, losses, or data breaches caused by third-party platforms.

9. Termination

We reserve the right to suspend or terminate services immediately if you violate these Terms or engage in activities harmful to Step Tech Global or its clients.

10. Modifications to Terms

Step Tech Global may update these Terms from time to time. Updated versions will be posted on our website with a revised effective date. Continued use of our services after changes means you accept the updated Terms.